Before contacting Customer Support, please review the information listed below where many common questions are answered.

Frequently asked Question

WHAT FORM OF PAYMENT DOES SMITH-WESSONGUNSHOP.COM ACCEPT?
We accept ZELLE, PAYPAL,  APPLEPAY and CRYPTO CURRENCIES. All prices and payments are in U.S. dollars. Personal checks and money orders are not accepted at this time.
CAN I PURCHASE AN INTERNATIONAL ORDER?
We only provide free shipping to the continental United States, Alaska, and Hawaii currently.
HOW CAN I PLACE AN ORDER?
You can place an order through your SMITH & WESSON Shopping Cart. ONCE YOUR ORDER IS SUBMITTED, IT CANNOT BE CHANGED OR MODIFIED. PLEASE CONTACT CUSTOMER SERVICE FOR ANY CHANGES. Please checkout with your FFL address.
WHEN WILL I RECEIVE MY ORDER?
Orders are estimated to arrive within 72 hours of order for standard delivery.
HOW CAN I TRACK THE STATUS OF MY ORDER?
After your order is processed, a shipment confirmation email will be sent via your email address with your tracking number that can then be tracked using the corresponding carrier's (UPS or USPS) website.
DO YOU PROVIDE REFUNDS?
We offer refunds up to 7 days from the date of purchase on items that were purchased directly from smith-wessongunshop.com

IF YOU HAVE ANY QUESTIONS ABOUT AN ORDER THAT YOU HAVE PREVIOUSLY PLACED SUCH AS TRACKING, RETURNS OR CHANGING THE ORDER, PLEASE CONTACT US AT INFO@SMITH-WESSONGUNSHOP.COM OR USE OUR LIVE CHAT SERVICES.

IF YOU NEED HELP PLACING AN ORDER, PLEASE MESSAGE INFO@SMITH-WESSONGUNSHOP.COM PLEASE LEAVE YOUR NAME & PHONE NUMBER AND WE WILL CALL BETWEEN THE HOURS OF 8AM-5PM CST MONDAY THRU THURSDAY.

We are not defined by the products we make. It is the people who make them and the life stories of the empowered Americans who own them. Visit Our Shop Today for amazing Gifts.